Above production lead times are general and estimated time frames based on standard products and operational experience. Our due diligence and attention to detail is consistent to each and every order. But, as we work with many products, internal and external production processes and numerous decoration methods and substrates, it’s impossible to ensure a smooth production flow is assured on each order. Once a product/production issue or any delays are identified, we will ensure that our customers are informed right away and proactive actions will be taken to ensure the best possible outcome is achieved.